FAQ

  • Jan112016
    faqs

    WHY ARE SHIPPING RESTRICTIONS APPLIED?

    Due to international trading agreements and regulations, Notes of Zagreb is obliged to adhere to particular shipping restrictions. As a result,…

    Read more
  • Jan112016
    faqs

    HOW MUCH WILL I BE CHARGED FOR SHIPPING?

    Shipping costs are calculated based on the order, size, weight and destination of your order. Shipments are processed by Notes…

    Read more
  • Jan112016
    faqs

    WHICH CURRENCY CAN I BUY IN?

    The currency will be set according to your location and displayed at checkout. Please note that $ always refers to…

    Read more
  • Jan112016
    faqs

    WHEN WILL I BE CHARGED?

    Payment will usually be taken once your order is approved and ready for shipping. Please be aware that your bank…

    Read more
  • Jan112016
    faqs

    IS IT SAFE TO USE MY CREDIT CARD ONLINE AT NOTES OF ZAGREB?

    We take security very seriously and our payment process uses the most advanced coding methods. Your personal online security is…

    Read more
  • Jan112016
    faqs

    WHAT PAYMENT METHODS DOES NOTES OF ZAGREB ACCEPT?

    Notes of Zagreb accepts Visa, MasterCard, Maestro, Diners cards. When selecting this option at checkout, you will be directed to…

    Read more
  • Jan102016
    faqs

    HOW DO I MAKE A PURCHASE ON NOTES OF ZAGREB?

    If you know what you are looking for, use the HOME FRAGRANCE, PERFUME and DOG PERFUMES links. Once you have found an item, select your size and use the ‘ADD TO SHOPPING BAG’ button underneath. Review the items in your shopping bag by selecting the ‘SHOPPING BAG’ link at the top of the page. You can add products to your Wish List or use the ‘REMOVE FROM BASKET’ link to delete items from your shopping bag. Click on ‘PROCEED TO PURCHASE’ to complete your order.  

    Read more